Terms of Service

Effective date: August 9, 2026

These Terms govern the website, AI chat, writing, agent tools, accounts, and paid features available at broomva.tech (the "Service"). The Service is operated from Bogotá, Colombia by Carlos D. Escobar-Valbuena, operating as Broomva ("Broomva," "we," "us," or "our"). Broomva is not currently represented as a U.S. corporation.

1. Agreement and changes

By creating an account, purchasing a plan, or otherwise using the Service after being presented with these Terms, you agree to them. If you use the Service for an organization, you represent that you may bind it. If you do not agree, do not use the Service.

We may update these Terms for legal, security, or product reasons. We will provide reasonable notice of material changes through the Service or by email when we have your address. Changes do not retroactively reduce accrued rights, and any consent required by law will be requested separately.

2. Eligibility and accounts

You must be at least 18. If applicable law requires parental or guardian authorization at a higher age, you must have that authorization. You must provide accurate account information, protect your credentials, and promptly report unauthorized access.

3. Service and acceptable use

Broomva provides AI-assisted chat, research, content, and software-agent features. Features, models, limits, and beta capabilities may change. You may not use the Service to break the law, violate another person's rights, distribute malware, evade safeguards, gain unauthorized access, overload or scrape the Service contrary to published controls, impersonate others, or generate or distribute unlawful or materially harmful content.

We may suspend access when reasonably necessary to investigate abuse, protect users or systems, comply with law, or address nonpayment. Where practicable, we will give notice and an opportunity to cure.

4. AI notice and output

You are interacting with artificial-intelligence systems when using the chat and agent features. Outputs may be inaccurate, incomplete, outdated, or similar to material produced for others. Do not treat them as legal, medical, financial, or other professional advice. Review outputs before relying on or publishing them, especially where safety, rights, money, or reputation are affected.

As between you and Broomva, you retain rights in your prompts and other original content. To the extent permitted by law and subject to any third-party rights, Broomva assigns to you any rights it may have in the output generated specifically for you. We do not promise that an output is copyrightable, unique, non-infringing, or free of third-party claims. You grant Broomva a non-exclusive license to host, process, transmit, and display your content only as needed to operate, secure, and improve the Service in accordance with the Privacy Policy.

5. Third-party services

The Service relies on infrastructure, authentication, payment, analytics, error-monitoring, search, and AI providers. Their availability and processing can affect the Service. Our current categories and providers are described on the Subprocessors page and in the Privacy Policy.

6. Plans, recurring billing, and taxes

Prices are displayed in U.S. dollars unless stated otherwise. Before a paid checkout, we will display the plan, billing interval, price, and material limitations. Monthly subscriptions renew automatically until canceled. Stripe processes payment details; Broomva does not store full card numbers. You authorize recurring charges for the selected plan.

You may cancel before the next renewal through account settings or by contacting us. Access ordinarily continues through the paid period. Fees are non-refundable except where the checkout, a written agreement, or applicable consumer law provides otherwise. Mandatory withdrawal, reversal, warranty, tax, and refund rights are not waived. We will give advance notice of price changes that affect a future renewal.

Enterprise commitments—including service levels, credits, security schedules, data residency, support, and data-processing terms—apply only when included in a separate signed agreement. Marketing descriptions do not independently create an SLA or compliance certification.

7. Privacy and security

Our Privacy Policy describes personal-data processing and rights. Our Security pagedescribes vulnerability reporting and the limits of public security statements. Do not submit secrets, regulated records, or sensitive personal data unless a feature and written agreement expressly support that use.

8. Broomva intellectual property

The hosted Service, design, trademarks, and Broomva content remain ours or our licensors'. These Terms give you a limited, revocable, non-transferable right to use the hosted Service for its intended purpose. Source code identified as open source is governed by the license included with the relevant repository or package; these Terms do not narrow those open-source rights.

9. Disclaimers

To the extent permitted by law, the Service is provided "as is" and "as available." We do not promise uninterrupted, error-free, or perfectly secure operation, or that AI outputs will be accurate or fit for a particular purpose. Nothing here excludes a warranty or remedy that applicable law does not allow us to exclude.

10. Liability

To the extent permitted by law, neither party is liable for indirect, incidental, special, punitive, or consequential losses, or lost profits, revenue, goodwill, or data, arising from the Service. Broomva's total aggregate liability arising from the Service will not exceed the greater of the amount you paid Broomva during the 12 months before the event giving rise to the claim or USD 100.

These limits do not apply where prohibited by law and do not limit liability for fraud, willful misconduct, gross negligence, death or personal injury caused by negligence, infringement that cannot lawfully be limited, or mandatory consumer and data-protection rights.

11. Responsibility for misuse

To the extent permitted by law, you will compensate Broomva for third-party claims and reasonable costs caused by your unlawful use of the Service, your content's infringement of third-party rights, or your material breach of these Terms. This does not apply to the extent a claim was caused by Broomva, and it does not displace non-waivable consumer rights.

12. Termination and data

You may stop using the Service or cancel an account. On termination, provisions that by nature should survive will survive. Account closure is not necessarily an erasure request: data may be retained for billing, security, fraud prevention, legal claims, backups, or other lawful purposes described in the Privacy Policy. You may separately exercise applicable privacy rights.

13. Governing law and disputes

These Terms are governed by the laws of the Republic of Colombia. Subject to any mandatory forum or consumer right, disputes will be heard by the competent courts in Bogotá, Colombia. Nothing in this section deprives a consumer of mandatory protections or a forum available under applicable law.

14. General

If a provision is unenforceable, it will be limited only as necessary and the remainder stays effective. A failure to enforce a provision is not a waiver. These Terms, the Privacy Policy, the checkout disclosures, and any signed order or enterprise agreement form the agreement for the Service; a signed agreement controls where it expressly conflicts.

15. Contact

Questions or legal notices may be sent to contact@broomva.tech. Operator location: Bogotá, Colombia. Website: https://broomva.tech.